How can we help you?

Your booking confirmation is sent to your registered email address immediately after the booking is placed. You can also view it in the "My Trips" section of your dashboard.

Refund eligibility depends on the hotel's or airline's cancellation policy at the time of booking. Fully refundable bookings are clearly marked with a "Free Cancellation" tag.

Yes. Globinn uses PCI-DSS compliant encrypted payment gateways. Your card details are never stored on our servers directly.

Once the cancellation is confirmed, refunds are initiated within 24–48 hours and typically appear in your account within 5–7 business days.

After booking, go to "My Trips", select the relevant flight, and use the "Manage Booking" option to add co-passengers.